SCOPE of Pain Engagement Campaign

Good strategy and creative tactics helped reach hard-to-find decision makers and led to strong engagement in online, asynchronous education

SCOPE of Pain Engagement Campaign

Challenge

Boston University School of Medicine (BUSM) offers an award-winning continuing education program called SCOPE of Pain (scopeofpain.com). It focuses on safe prescribing practices and ways to assess and manage risk for patients who are on opioid medications. Demand for this education is high among individual physicians and small health care practices. BUSM wanted to increase usage among hospitals and health systems. Health care professionals in these organizations treat many patients who suffer from or are at-risk for addiction.

Our challenge was to get hospitals and health systems engaged in this online education. Ideally, get them to mandate it.

SCOPE of Pain Engagement Campaign

Solution

Our team started with a detailed strategy development process. This let us assess education needs, analyze other education in the market, talk to actual clinicians, and create strategic ideas. The outcome of that process was a comprehensive engagement strategy and fast-paced, innovative tactical marketing plan. The plan leveraged a yearlong campaign to meet health care professionals where they are across online and offline channels. Our team created a campaign theme called Your Road Map to Confidence, which we created using real-world input shared by clinicians in the field. We structured our tactical plan like a true business-to-business campaign and included tactics like paid search, direct mail, telemarketing, market research, inbound content marketing, a custom whitepaper, post-download lead nurturing, and more.

We created two main goals for the campaign. One was to reach high-level health care professionals, department heads, and administrators and raise their interest in SCOPE of Pain. The second goal was to get them to mandate SCOPE of Pain for the clinical staff in their departments and/or organizations.

“Charge Ahead Marketing helped us successfully brand and market our Safe and Competent Opioid Prescribing Education (SCOPE of Pain) program to address the growing national opioid crisis through clinician education. Their efforts garnered us national prominence and name recognition. As well, they are a pleasure to work with!”

Ilana T. Hardesty | Senior Operations Manager
Boston University School of Medicine

SCOPE of Pain Engagement Campaign

Our Work

  • Strategy Development
  • Copywriting
  • Direct Mail Copy and Creative
  • Email Automation
  • Email Copy and Creative
  • Lead Funnel Management
  • Paid Search
  • Project Management​
  • Public Relations
  • Remarketing
  • Survey Development
  • Telemarketing
  • Theme Line Development
  • UI/UX Design
  • Whitepaper Development

SCOPE of Pain Engagement Campaign

Impact

  • 200+ media pickups nationally, including Forbes.com
  • 2,500+ professionals downloaded the toolkit and white paper
  • Engaged hundreds of high-level administrators from health systems, government agencies, payers, hospitals, and practices
  • Numerous organizations embraced and mandated SCOPE of Pain education, including a national mental health association and a major health system that had 1,000+ staff participate.

200+

media pickups nationally, including Forbes.com2,500+

2,500+

professionals downloaded the toolkit and white paper

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