Strategy Development and Statewide Engagement Campaign

We created an evidence-based strategy and dynamic tactical plan to engage primary care and mental health professionals across New York

Strategy Development and Statewide Engagement Campaign

Challenge

Project TEACH is a program from the New York Office of Mental Health that supports pediatric primary care providers. It reached a critical point where the program needed to reinvigorate its outreach and engagement. That included a rebrand, new website and materials, and new strategy to expand its reach across the state. And with continuing education as a key part of what it offered to the health care workforce, the program needed to drive participation in its education activities.

Our challenge was multifaceted. First, we had to collaborate with multiple organizations involved in the project, including a technology/development agency. We needed to plan and execute tactics to build awareness and registrations for education. We also needed to grow first-party data and create an email strategy to nurture engagement. And finally, we needed to support and/or develop a series of brand assets — core messaging, an effective launch strategy, content for a website, printed and digital downloads and other deliverables, and a tactical marketing plan to meet mental health professionals across all channels (digital, print, live events, and more).

Strategy Development and Statewide Engagement Campaign

Solution

Our team embedded with the Project TEACH team and other partners to understand needs, goals, market trends, opportunities, and more. That informed our work to create flexible, scalable engagement strategies for multiple education formats. We planned media, managed budgets, and executed online and offline marketing tactics. We also wrote website content, course descriptions, emails, print materials, newsletters, and more. All of this effort was tied directly to a series of goals across a diverse educational portfolio. Our work included:

  • Copy development for a new website
  • Ideas, copy and creative for content downloads
  • Media planning to expand reach to primary care providers
  • Copy and creative for brand materials like presentations, newsletters, promo items, webinar registration emails, and more
  • Concepts, copy, and creative for live and asynchronous in-person and online events
  • Timeline management for integrated campaigns

Strategy Development and Statewide Engagement Campaign

Our Work

  • Strategy Development
  • Creative
  • Copywriting
  • Inbound Content Strategy
  • Media Planning
  • Project Management
  • Reporting and Analysis

Strategy Development and Statewide Engagement Campaign

Impact

All project components met deadlines and launched on time

Awards

  • Gold Aster Award, Website, 2018

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